Terms of Use

End-user license agreement for the Fnc1 Client Portal. Last updated September 3, 2026.

These terms govern your use of the Fnc1 Client Portal (the "Portal"), operated by Fnc1 ("we", "us"). By signing in to the Portal you agree to them. If you are using the Portal on behalf of a company, you confirm that you are authorized to act for that company, and "you" includes the company.

1. Who may use the Portal

The Portal is for Fnc1 customers and the people they authorize. Access is by invitation or by verifying an email address that we have on file. We may add, change, or remove access at any time, and account managers on a customer account may add or remove contacts for their company.

2. Your account

Sign-in codes are sent to your email address. Keep that mailbox secure, do not share codes, and tell us promptly if you believe someone else has used your access. Anything done under your sign-in is treated as done by you or your company.

3. Quotes, orders, and invoices

• Requesting a quote is not an order. A quote becomes an order when it is approved in the Portal or accepted through the quote email we send.
• Approving a quote is a commitment to purchase the listed items at the listed prices, plus any shipping, freight, and tax shown. Products are made to order and cannot be returned or cancelled once production starts.
• A valid purchase order number is required to approve a quote, and your invoice will reference it. A quote that is accepted without one will be held until a purchase order number is provided.
• Prices and totals shown in the Portal come from our accounting system at the time you view them. Quotes expire on the date shown, after which they must be re-issued.
• Invoices are issued when an order ships and are payable on the terms shown on the invoice. Payment is made through the invoice itself, not through the Portal.

4. Artwork you upload

You confirm that you own or have the right to use any artwork, logos, and other material you upload, and that our producing it for you does not infringe anyone's rights. You grant us permission to store, proof, and reproduce that material for the purpose of fulfilling your orders. We are not responsible for errors in artwork that you have approved.

5. Acceptable use

You agree not to:

• access another customer's information or attempt to bypass the Portal's security;
• upload files that contain malicious code or that you have no right to use;
• use automated tools to scrape or overload the Portal; or
• use the Portal for anything other than doing business with Fnc1.

6. Privacy

Our Privacy Policy explains what information the Portal collects and how we use it, including how the Portal works with our QuickBooks Online accounting system.

7. Availability and changes

We aim to keep the Portal available but do not guarantee it. We may change, suspend, or discontinue any part of it, and we may update these terms by posting a new version here. Continued use after a change means you accept the new terms.

8. Ownership

The Portal, its design, and its content (other than material you upload) belong to Fnc1 or its licensors. You receive a limited, revocable, non-transferable right to use the Portal for its intended purpose and nothing more.

9. Disclaimer and limitation of liability

The Portal is provided "as is". To the fullest extent permitted by law we disclaim all warranties about it, and we are not liable for indirect, incidental, or consequential damages arising from its use. Our liability for any claim related to an order is limited to the amount you paid for that order. Nothing in these terms limits liability that cannot be limited by law.

10. Governing law

These terms are governed by the laws of the State of South Carolina, United States, without regard to its conflict of law rules. Any dispute will be resolved in the state or federal courts located in South Carolina.

11. Contact

Questions about these terms: sales@fnc1.com.